Step 2: Build rapport with their children
I’ll be looking around for clues to the people I’m working with, looking for points of connection that we can bond around. This might be pictures on the wall, evidence of hobbies or interests, anything that I can use as a clue to ask a question. I’ll be asking about their home, what do they like about the area, asking about the parents’ jobs and interests. I usually start by chatting to the parents, so the kids have a chance to get used to me.
When talking to little ones I’ll get down to their level, crouching down to introduce myself so our faces are level, I don’t want to be intimidating. If they are sat at the table or in a highchair when I arrive, I’m careful not to get between them and their parents, kids will come to say hello when they are ready, and some little ones are very shy with new people. Others will grab my hand as soon as I enter the house keen to show me their toys or request a story. I go with the flow, taking clues from conversation and body language and adjusting myself accordingly.
If children are outgoing and keen to have their pictures taken then I’ll work with their ideas and excitement. I want to maximise their enjoyment, and my opportunities. Some children will be full of energy first thing and get tired later in the morning. Others will be shy and take time to warm up, in this case I’ll try to get outside first thing as having space to run around helps with shy children as they don’t feel crowded.